At All-NU Restoration ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our restoration services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

Full name

Email address

Phone number

Property address

Service details

Any information you provide through contact forms, phone calls, emails, or text messages

We may also automatically collect certain information, including:

IP address

Browser type

Device information

Pages visited

Date and time of your visit

Website usage data through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests

Schedule inspections and restoration services

Provide estimates and customer support

Communicate appointment reminders and service updates

Improve our website and customer experience

Send important business communications

Comply with legal obligations

Protect against fraud or unauthorized activity

SMS Communications

If you provide your mobile phone number and opt in to receive text messages, you may receive:

Appointment confirmations

Service reminders

Technician updates

Account notifications

Promotional or marketing messages (only if you have provided your consent)

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will never be sold or shared with any third party for marketing purposes.

Email Communications

If you provide your email address, we may send:

Estimates

Service updates

Appointment confirmations

Customer support responses

Marketing communications (only if you choose to receive them)

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Cookies and Analytics

Our website may use cookies and similar technologies to:

Improve website functionality

Understand visitor behavior

Measure website performance

Enhance user experience

Most web browsers allow you to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Information Sharing

We do not sell or rent your personal information.

We may share information only when necessary with:

Trusted service providers that help us operate our business

Website hosting providers

CRM and communication platforms

Payment processors (when applicable)

Insurance companies involved in restoration claims (when authorized)

Government agencies or law enforcement when required by law

All third-party providers are expected to maintain appropriate safeguards for your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your information only as long as necessary to:

Provide requested services

Maintain business records

Comply with legal obligations

Resolve disputes

Enforce our agreements

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your personal information where permitted by law

Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

All-NU Restoration

Phone: (909) 557-4225